Technical Support

When performance matters

Overview

Today IT is crucial to your business and it is important to ensure smooth performance continually to prevent issues before they emerge. Unplanned disruptions seriously affect your business reputation, customer satisfaction and revenue. Thus, it is reasonable to impede failures by trusting your business operation to maintenance services previously instead of handling critical situations.

All-embracing provider

Providing the top-level efficiency, Knubisoft helps you increase performance and system availability. These services include automated or customized installations, upgrades, mass rollouts, relocations and de-installations. We have a vast expertise to seamlessly manage installation, localization analysis, training, data migration and system disposal both on the local and global levels.

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CUSTOMER-ORIENTED APPROACH

Before forming an individual IT support service taking into account your unique needs to allow your business function effectively, we will firstly consider how it operates. If you already have an IT support in place, we will liaise with the provider to carefully move all services to our support based on solid expertise of migrating client enabling our customers be fully engage in their business goals.

VAST INDUSTRY EXPERTISE

With regard to everyday IT support requests, our specialists will help help solve issues of any complexity covering all your users and deliver technical information in understandable way. Ensuring a smooth unceasing transition, we will assist you along the whole onboarding process, whether you are seeking expert support services for the first time or migrating from a different provider we assure you to have a plane journey from start to finish.

They freed our hands, allowing us to do more creative things while they take care of the development.

Karyna Silina, Product Manager

Fintech Group

Our approach

1

Analysis

Before forming an individual IT support service taking into account your unique needs to allow your business function effectively, we will firstly consider how it operates.
2

Strategy

With regard to everyday IT support requests, our specialists will help solve issues of any complexity and deliver technical information in understandable way.
3

Implementation

Ensuring a smooth unceasing transition, we will assist you along the whole onboarding process, we assure you to have a plane journey from start to finish.

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