Introduction
KNUBISOFT, INC. and its affiliates (“we,” “us,” or “our”, or KNUBISOFT) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.knubisoft.com and use our software development services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the site includes:
- Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the site or when you choose to participate in various activities related to the site, such as online chat and message boards.
- Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.
- Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the site.
- Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the site from a mobile device.
- Third-Party Data: Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the site permission to access this information.
Technical Data: Information related to your interactions with our software, such as error reports, performance metrics, and usage data collected to improve our software development services.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:
- Create and manage your account.
- Process your transactions.
- Email you regarding your account or order.
- Generate a personal profile about you to make future visits to the site more personalized.
- Increase the efficiency and operation of the site.
- Monitor and analyze usage and trends to improve your experience with the site.
- Notify you of updates to the site and our software.
- Offer new products, services, mobile applications, and/or recommendations to you.
- Perform other business activities as needed.
- Improve our software development services based on technical data and user feedback.
- Fulfill and manage purchases, orders, payments, and other transactions related to the site.
- Request feedback and contact you about your use of the site.
- Respond to product and customer service requests.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal processes, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
- Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
- Interactions with Other Users: If you interact with other users of the site, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, and following blogs.
Online Postings: When you post comments, contributions, or other content to the site, your posts may be viewed by all users and may be publicly distributed outside the site in perpetuity.
4. Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the site to help customize the site and improve your experience. For more information on how we use cookies and other tracking technologies, please refer to our Cookie Policy posted on the site.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.
6. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at [email protected].
7. Your Rights Under GDPR
If you are a resident of the European Union (EU), you have certain rights regarding your personal data under the General Data Protection Regulation (GDPR). These rights include:
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.
- Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances.
- Right to Restrict Processing: You have the right to request the restriction of processing your personal data under certain conditions.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to have it transferred to another data controller.
- Right to Object: You have the right to object to the processing of your personal data based on our legitimate interests.
- Right to Withdraw Consent: If you have given consent to the processing of your personal data, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by GDPR.
8. Data Transfers
We may transfer your personal data to countries outside the European Economic Area (EEA). When we do so, we will ensure that appropriate safeguards are in place to protect your personal data, in accordance with GDPR.
9. Your Rights Under CCPA
If you are a resident of California, you have certain rights regarding your personal data under the California Consumer Privacy Act (CCPA). These rights include:
- Right to Know: You have the right to request that we disclose certain information to you about our collection and use of your personal data over the past 12 months.
- Right to Delete: You have the right to request that we delete your personal data, subject to certain exceptions.
- Right to Opt-Out: You have the right to direct us not to sell your personal data. We do not sell personal data.
- Right to Non-Discrimination: You have the right not to be discriminated against for exercising any of your CCPA rights.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by CCPA.
10. Additional Provisions for US Customers
In addition to CCPA, if you are a resident of the United States, the following provisions apply to you:
- State Privacy Laws: Depending on your state of residence, you may have additional privacy rights under state laws. These may include the right to request information about how we share certain categories of data with third parties for direct marketing purposes. To exercise your rights under state privacy laws, please contact us at [email protected].
- Data Security: We have implemented security measures designed to protect the personal data we collect. However, no system can be completely secure, and we cannot guarantee the security of your personal data. If you have any questions about the security of our site, you can contact us at [email protected].
- Third-Party Data Sharing: We may share your personal data with third parties, including service providers, business partners, and advertisers, in accordance with this Privacy Policy. We require these third parties to protect the confidentiality and security of your personal data and to use it only for the purposes for which we disclose it to them.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page.
12. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at [email protected] or at 3524 SILVERSIDE RD STE 35B, WILMINGTON, New Castle, DE, 19810.