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Vendor Portal

Helping potential car purchasers quickly access vital auction information, boosting new customer acquisition and remarketed vehicle sales for enhanced business growth.

Industry: Automotive
Duration: 17,496 hours
Team: 5 members
Services

• Back-End Development
 • UI/UX Design

Technologies

• PHP
 • jQuery
 • MySQL
 • Memcached

Team Composition
  • Project Manager
  • UI/UX designer/Business Analyst
  • .NET Architect
  • 2 Middle .NET Engineers

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About the Client

BCA is Europe’s leading vehicle remarketing company specializing in multichannel auctions, logistics, and preparation to maximize profitability for buyers and sellers across physical and online channels.

Challenge

• Provide customers with real-time portal access to vehicle auction details, including location, inspection results, and status.
 • Enable sellers to view and manage information on vehicles they list for auction, improving inventory management and auction efficiency.
 • Replace a fragmented system with a unified, high-performance web portal to streamline processes.

Solution

Agile Project Management

Delivered via Scrum, collaborating on requirements to maintain a dynamic backlog and ensure rapid iteration for continuous feature enhancements.

Scalable Architecture

Designed a modular PHP framework with Memcached for session and query caching, supporting high concurrent user loads across multiple countries, ensuring scalability and performance optimization.

Custom Data API

Extended the pre-defined XPressBSS API by defining a new XML structure, improving data processing performance for auction feeds and inventory updates.

Ongoing Support & Reporting

Post-launch, KnubiSoft provides continuous enhancements and maintenance, adding PDF/HTML report exports and evolving portal features as BCA’s business needs change, ensuring smooth project continuity.

Business
Value

Empowered Vendors & Managers

The custom CRM portal empowers vendors to add and track vehicles, while account managers can onboard vendors, enforce access controls, and adjust portfolio settings, streamlining operations and improving business automation.

Enhanced Buyer Experience

Buyers access detailed vehicle data in a responsive portal, speeding decision-making and driving higher auction participation rates, boosting user experience and customer satisfaction.

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    Lemeshko Anastasia Customer Success Manager
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