Pyck

Building a mobile application for Android and iOS that simplifies laundry services and enhances customer experience through automation.

Industry: IT solution
Duration: 576 Hours
Team: 7 members
Services

• Back-End Development
• Mobile Development
• UI/UX Design

Technologies

• React Native
• Python
• Java
• Cost Optimization Testing Tool (KnubiSoft)
• Jenkins
• Hetzner
• PostgreSQL

Team Composition
  • ReactNative Developer;
  • UI/UX Designer;
  • 2 Java Developers;
  • 2 QA Specialists;
  • DevOps Engineer;
  • Project Manager

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About the Client

Frederico Fonseca CEO and co-founder of PYCK

Pyck is an eco-friendly laundry service provider offering fast, reliable wash-and-fold solutions using sustainable methods to minimize environmental impact while delivering top-quality care for your garments.

Challenge

• Develop a cross-platform mobile app from scratch, supporting Android and iOS.
• Implement QR-code scanning on branded bags to automate order intake and real-time  tracking, streamlining the customer journey and enhancing operational efficiency.
• Enable laundry staff to update order status, pickup time, and location in-app, improving workflow automation and communication.
• Integrate an in-app feedback mechanism and automated email invoicing, creating efficient customer service experience.

Solution

Mobile App Development

We delivered an intuitive React Native application available in English and Portuguese, streamlining order creation, status updates, and service ratings.

Real-Time Order Monitoring

Integrated QR-code scanning  allows users and staff to track every stage of the laundry process directly on their smartphones, improving transparency and reducing errors

Back-Office Management

Built a dedicated back-office portal that enables laundry personnel to manage orders, apply discounts, adjust service locations and hours, and configure pricing.

Prototyping & Consulting

Provided end-to-end IT consulting including defining user flows, creating high-fidelity prototypes, and finalizing UI/UX designs before development.

Business
Value

Scalable Microservices Architecture

Designed and implemented a microservices backend, automating order workflows, estimating time and budget, and detailing technical specifications for future growth.

Third-Party Integrations

Seamlessly connected to Stripe and MBWay for secure payments and InvoiceXpress for automated invoicing, ensuring a frictionless user experience.

Cost-Optimization Testing Tool

Deployed KnubiSoft’s proprietary testing tool to validate backend performance and minimize operational costs, ensuring reliability and efficiency.

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    Lemeshko Anastasia Customer Success Manager
    photo