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SaaS Video Interview Solution

Designing and architecting a breakthrough SaaS video interview platform that empowers organizations to create personalized hiring workflows and elevate candidate experiences, driving digital transformation in the recruitment process.

Industry: IT & Video Services
Duration: 1,735 hours
Team: 5 members
Services

• Mobile Development
 • Back-End Development
 • UI/UX Design

Technologies

• Microsoft .NET & ASP.NET Core
 • Microsoft Dynamics CRM
 • AWS Infrastructure & Media Processing
 • SMTP Blaster & Postmark for email services

Team Composition
  • Project Manager
  • UI/UX Designer/Business Analyst
  • .NET Architect
  • 2 Middle .NET Engineers

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About the Client

Client details are confidential under NDA, reflecting our commitment to privacy and data security.

Challenge

• The initial release suffered from outdated UI, architectural bottlenecks, and frequent bugs, resulting in near-zero adoption and significant revenue loss.
 • The platform needed a complete redesign and scalable architecture to support dynamic interview flows, partner integrations, and high-quality video streaming.

Solution

Strategic Redesign & Architecture Overhaul

Conducted discovery workshops to redefine user journeys, then rebuilt the application on a modular .NET architecture, enabling rapid feature deployment and improved maintainability.

Detailed Requirements & Use Cases

Our Business Analyst collaborated with the client’s Product Owner to document comprehensive use cases, creating a clear backlog for personalized interview templates, scheduling, and reporting features.

Robust Integrations & API Development

Developed a secure product API to integrate video streaming (Wowza), payment processing (Google Checkout), voice transcription (SpinVox), and CRM workflows (Dynamics & Salesforce), leveraging technical expertise to ensure seamless functionality across platforms.

Scalable Infrastructure & Monitoring

Deployed on AWS with auto-scaling, integrated SMTP Blaster and Postmark for reliable notifications, and configured monitoring stacks to track performance and uptime, ensuring robust system operations.

Business
Value

Configurable Interview Processes

Enabled HR teams to design custom interview sequences, automating invitations, reminders, and interview scoring while integrating seamlessly with existing SaaS CRM systems, improving recruitment workflows and enhancing business automation.

Performance & Cost Optimization

Optimized server usage and media processing pipelines, reducing infrastructure costs, cutting response times by 40%, and maintaining high concurrency for live interviews.

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